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Hexi Operate

We run it, so your team doesn't have to.

A facility only pays when it stays up. Hexi Operate looks after your pod after handover, from round-the-clock monitoring to fully run, delivered through accredited UK engineers we contract for your pod, with scope and response times fixed in your firm offer.

Monitor

You have your own team and want eyes on the facility.

  • 24/7 remote monitoring of power, cooling, leaks, coolant and alarms from the monitoring system installed with your pod
  • Alarm triage and escalation to your team
  • Monthly performance and energy report
  • Annual design health check by the engine

Priced monthly for your pod.

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Maintain

You run the GPUs; we look after the facility.

  • Everything in Monitor
  • Planned maintenance of UPS, batteries, CDUs, dry coolers, switchgear and fire systems through accredited local engineers
  • On-site response to facility faults, with agreed response times
  • Spares strategy and manufacturer service contracts managed for you

Priced monthly for your pod.

Ask about Maintain

Run

You want compute, not a facility to manage.

  • Everything in Maintain
  • GPU node health, hardware swaps and returns to the manufacturer
  • Remote hands, security and access control
  • Energy optimisation, and help reselling spare capacity if you want it

Priced monthly for your pod.

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Why it matters

People running GPU hardware ask the same question: who gets drafted to manage and fix it? With Hexi Operate the answer is us, with response times written into the contract.

Add it any time

Choose Hexi Operate with your Pod 1 order, or add it after handover. Every tier is built on the monitoring and design data from your own pod, so nothing is a black box. Hexi Operate starts with the first pods we hand over; the engineers who look after yours are named in your firm offer.

Ask about Hexi Operate